From time to time it may be necessary to refer patients to a consultant for further care. In such cases we will do our utmost to ensure referral letters are sent promptly from the practice either through electronic referral , Choose & Book or by Fax where appropriate.
In return we ask you to...
- To contact hospital for appointment as per the instructions in the letter from hospital or from us by dialling the correct chosen telephone number along with reference number and password provided.
- Ensure that you keep the practice informed of any changes of address and/or name so that hospital mail will reach you at the correct address.
- Recognise that there may be some delay before you receive an appointment but let us know if you are concerned or any problems while booking the appointment.
- Let the hospital know if you cannot keep or wish to change or cancel the appointment